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Salesforce Nonprofit Cloud

We equip non-profit organizations with better tools to manage their campaigns, programs, beneficiaries, volunteers, events, and employees more efficiently.

GIVE BACK MORE WITH SALESFORCE NONPROFIT CLOUD

Take advantage of our Nonprofit Cloud expertise

Our teams of consultants, business analysts, functional analysts, scrum masters, developers, QA specialists, and Salesforce architects have completed hundreds of Nonprofit Cloud projects. Benefit from their business acumen and technical expertise to accelerate your business.

Top 5 reasons to use Nonprofit Cloud for your organization

  1. Manage your fundraising campaigns effectively.
  2. Personalize and automate donor relationships.
  3. Be more efficient in managing your charity recipients, programs, volunteers, events, employees, and more.
  4. Consolidate all your revenue sources in one place.
  5. Salesforce’s “Power of Us” program offers discounts on licenses.

Why focus on continuous improvement for your nonprofit operations?

Nonprofit organizations face the same challenges as other organizations in adapting to today’s changing culture and technology. Nonprofits have to deal with the new habits of their stakeholders, including charity recipients, donors, volunteers, partners, employees, and others. Constantly adjusting and improving organizational performance requires the application of the principle of continuous improvement. The flexibility of the Salesforce platform allows all organizations to undertake this journey with confidence.

Impact of Nonprofit Cloud

+24%

Up to 24% increase in donor loyalty

+36%

Up to 36% increase in donor and volunteer engagement

89%

Up to 89% of Nonprofit Cloud users say they are better able to accomplish their mission

SOURCE (above): Potential improvements as quantified by Salesforce based on their observations.

WHAT IS SALESFORCE NONPROFIT CLOUD?

Salesforce Nonprofit Cloud is a comprehensive solution designed to help nonprofit organizations maximize their social impact. This platform provides a centralized system to manage relationships with donors, volunteers, beneficiaries, and stakeholders. Leveraging Salesforce's robust data management and integration tools, Nonprofit Cloud enables nonprofits to streamline operations, raise funds effectively, and enhance their ability to measure and demonstrate impact.

With powerful and customizable features, Nonprofit Cloud empowers organizations of all sizes to build lasting relationships, engage communities, and achieve their humanitarian or environmental goals. Below is an in-depth look at the key features and benefits of Salesforce Nonprofit Cloud.

Key Features of Salesforce Nonprofit Cloud

  • Donor Management

    • 360° View of Donors: Access complete donor profiles, including interactions, past contributions, and preferences.
    • Automated Communications: Send personalized emails and engage donors automatically at every stage of their journey.
    • Donation Tracking: Manage one-time, recurring, and major donations through an intuitive dashboard.
  • Fundraising Management

    • Custom Campaigns: Create and track fundraising campaigns across multiple channels (emails, events, social media).
    • Grant Management: Streamline grant applications, tracking, and reporting to maximize institutional funding.
    • Real-Time Dashboards: Monitor financial goals and identify opportunities for optimization.
  • Volunteer Management

    • Simplified Recruitment: Post volunteer opportunities and receive applications through dedicated portals.
    • Scheduling Management: Organize volunteer schedules and ensure optimal coverage for events.
    • Volunteer Recognition: Track hours worked and reward contributions with badges or personalized acknowledgments.
  • Program Management

    • Project Planning: Organize and monitor programs to ensure alignment with organizational goals.
    • Beneficiary Tracking: Manage beneficiary data to personalize services and measure outcomes.
    • Impact Reporting: Generate reports to demonstrate the reach and effectiveness of initiatives.
  • Digital Engagement and Marketing

    • Marketing Automation: Send targeted messages and newsletters to engage donors and members.
    • Personalization with AI: Use Salesforce Einstein to deliver content tailored to stakeholder preferences.
    • Event Management: Create, promote, and manage online or in-person events to boost engagement.
  • Advanced Analytics and Reporting

    • Data Visualization: Gain clear insights with interactive charts and dynamic reports.
    • Predictive Analytics: Use AI to identify high-potential donors or areas for improvement.
    • KPI Tracking: Monitor key performance indicators such as donor retention rates or volunteer hours.
  • Grant Management

    • Full Grant Lifecycle: Manage grant applications, approvals, and fund distribution from a single platform.
    • Compliance Reporting: Ensure funds are used according to donor requirements.
    • Simplified Collaboration: Share data and documents with stakeholders to improve transparency.
  • Data Management and Integrations

    • Centralized Database: Store all information in a single system to eliminate data silos.
    • AppExchange Access: Integrate third-party apps to enhance functionality based on specific needs.
    • Salesforce CRM Synchronization: Connect your data with the CRM for seamless relationship management.

Benefits of Salesforce Nonprofit Cloud

  • Optimized Fundraising
    Tools for managing campaigns and tracking donations help organizations maximize contributions while minimizing administrative effort.

  • Increased Donor Engagement
    By personalizing and automating communications, Nonprofit Cloud fosters long-lasting relationships with donors.

  • Improved Operational Efficiency
    Centralized data and automated processes reduce manual errors and free up time for strategic missions.

  • Enhanced Volunteer Management
    Scheduling and tracking tools help optimize volunteer utilization while acknowledging their efforts effectively.

  • Measurable Impact
    With detailed reports and advanced analytics, organizations can demonstrate their effectiveness to donors and stakeholders.

  • Stronger Collaboration
    Collaborative features and integrations facilitate data sharing across teams, departments, and partners.

  • Adaptability to Specific Needs
    With customizable modules and an extensive ecosystem of apps, Nonprofit Cloud can be tailored to the unique requirements of any organization.

  • Support for Organizations of All Sizes
    Whether for a global NGO or a local nonprofit, Nonprofit Cloud provides the tools necessary to manage operations of any scale.

  • Compliance and Security
    The platform helps ensure compliance with local and international regulations for data management and financial reporting.

  • Reduced Administrative Costs
    By automating repetitive tasks and optimizing processes, organizations can lower operational expenses and allocate more resources to their mission.

 

Salesforce Nonprofit Cloud is a comprehensive solution for nonprofit organizations seeking to maximize efficiency and impact. By providing tools for managing relationships, fundraising, volunteer coordination, and impact measurement, the platform enables nonprofits to focus on their primary mission. Whether you are a small association or a large international organization, Nonprofit Cloud equips you with the necessary tools to turn your efforts into tangible and measurable results.