Insurance
We specialize in partnering with large insurers—across P&C, life & health, group benefits, and more—to leverage data and AI, enhancing their operational efficiency and customer experiences
We help them modernize and optimize their IT operations and spend, integrate their business units and M&As, and achieve their customer 360.
The insurance industry has significantly evolved due to technological advancements, changing customer needs, and increased competition. We bridge the gap between strategy, technology, and execution, transforming vision into value.
EXPERTISE & SERVICES
LEVERAGING DATA & AI IN INSURANCE
Our in-depth technical and industry expertise enable us to accompany insurers as they leverage data & AI, with interventions tailored to their specialty, including:
- Property & casualty (P&C)
- Life & health
- Group benefits
- And more
TOUCHLESS CLAIMS WITH AI
We leverage our deep expertise in insurance core systems (e.g., Guidewire, Vitech, EIS) and leading AI Insurtech to make touchless claims a reality:
- Integrating applied AI into insurance core systems without changing or disrupting workflows.
- Lower operational costs, faster claims processes.
- Learn more about Levio Touchless Claims
FROM THE CUSTOMER 360 TO PERSONALIZED INSURANCE PRODUCTS
The journey from building a comprehensive customer 360 view to delivering personalized insurance products is challenging for most organizations.
From strategy to execution, we work with insurers in selecting the right technologies, completing the necessary migrations, and leveraging customer data to further personalize products and policies.
GUIDEWIRE, VITECH, EIS & CORE INSURANCE SYSTEMS
Our teams of experts in insurance core systems work with customers to implement, expand and personalize their mission critical software to modernize operations and customer experiences.
WE WORK WITH THE BEST
TECH & VENDOR AGNOSTIC
We are a technology and vendor agnostic partner. We will accompany you in selecting the best options for your needs, goals and budgets.
DATA SECURITY & POSTURE
By implementing robust security measures and establishing a strong data governance framework, we enable insurance companies to protect sensitive data, comply with regulations, and leverage data to drive business.
Implementing advanced privacy management architectures, along with data mesh and AI technologies, enhances the availability, usability, integrity, and security of data.
CUSTOMER SERVICE WITH AI
AI and automation empower insurers to deliver faster and more personalized omnichannel customer service while reducing operational costs.
We help our clients leverage AI chatbots, virtual assistants, and other technologies to streamline customer inquiries (e.g., providing policy information, assisting with claims), whether through self-service or with human agents.
MIGRATION & MODERNIZATION
As insurers work to modernize their operations, control IT costs, and better integrate BUs and M&As, we accompany them in the definition and implementation of their roadmap. Our services include:
- Migrations
- Hybrid & cloud-based strategies
- Leveraging data mesh technology
- Platform engineering
Our Added Value
Levio is a consulting firm with business and IT expertise capable of delivering a project end-to-end with the expected value. Levio can assist you in several ways, such as developing a strategic plan, adopting new technologies, managing risks, ensuring regulatory compliance, and guiding mergers and acquisitions. Additionally, Levio can help your insurance company undergo digital transformation, analyze data, manage cybersecurity risks, implement cloud solutions, automate processes, and develop mobile and web-based solutions. In summary, Levio provides insurance companies with the expertise, resources, and support they need to improve their performance, manage risks, and drive innovation in the industry.
Levio Knows Insurance
Property & Casualty Insurance
Life & Health Insurance
Group Benefit Insurance
Group benefit insurance provides coverage for employees of an organization, typically covering health, dental, and life insurance. Technology helps optimize most of the activities required from the request of a proposal to service delivery. Organizations need an easy way to get pricing for the requested coverage. Technology can help insurers create personalized plans by using data analytics to identify the health and lifestyle needs of employees. With predictive modelling, insurers can use historical data to predict future trends and make more informed decisions about pricing and risk assessment.
Technology automates the implementation of cost-reducing plans. It helps insurers engage employees by providing access to digital platforms that allow them to learn more about their plans including policy details, claim information, and coverage options. It helps streamline the process by automating claims processing using artificial intelligence (AI) and machine learning algorithms.
Technology also helps insurers prevent fraud by using data analytics and AI to identify patterns of fraudulent behaviour. Technology empowers insurers to manage data more efficiently by using cloud-based platforms and big data analytics to process and analyze large amounts of data quickly.
This enables insurers to overcome many of the challenges they face in providing group benefit insurance by increasing efficiency, reducing costs, and improving the customer experience.
