Government and Public Sector
As one of the top Canadian-owned system integrators specializing in digital transformation, Levio has over 35 years of experience partnering with government organizations to lead complex digital transformations, improve service delivery, and build resilient, citizen-centered systems.
Levio Knows the Public Sector
Governments are under increasing pressure to meet the expectations of a rapidly evolving digital society. Citizens now expect seamless, secure, and accessible services across channels—mirroring the standards set by the private sector. Public institutions must deliver measurable value, ensure accountability, and modernize within tight constraints.
EXPERTISE & SERVICES
CITIZEN-CENTERED SERVICE DELIVERY
Levio helps governments redesign service delivery for a citizen-centered experience through modern digital services that are accessible anytime, on any device, and in any official language. From omnichannel platforms to self-serve portals, we support the development of secure, user-centric systems powered by scalable cloud infrastructure, integrated data layers, and automation technologies.
MODERNIZING GOVERNMENT OPERATIONS
Outdated structures and legacy systems often limit the ability of public organizations to serve their citizens. Levio partners with governments to modernize internal operations by reengineering workflows, streamlining policies, and integrating modern enterprise platforms. Our expertise spans cloud migration, application modernization, cybersecurity, and AI-driven process optimization. These capabilities help institutions improve operational efficiency, reduce technical debt, and adopt data-informed decision-making practices.
HUMAN CAPITAL AND DIGITAL ENABLEMENT
Transformation in the public sector depends on people as much as technology. Levio works with governments to align workforce planning, change management, and digital adoption strategies with organizational goals. We support the introduction of tools that empower employees, improve collaboration, and promote new ways of working. From AI copilots to low-code platforms and modern productivity suites, we ensure that digital tools complement the expertise and mission of public service professionals.
EDUCATION
The education sector faces growing challenges as technology becomes more embedded in learning environments. Ensuring consistent access to digital tools across regions and institutions is critical to delivering high-quality, inclusive education and preparing students for a rapidly evolving workforce.
DIGITAL TRANSFORMATION AND READINESS
Levio supports government organizations in designing and delivering data-driven transformations that balance strategy, technology, and user adoption.
Our expertise includes:
• Digital and data strategy
• Enterprise architecture and business transformation
• Public sector AI and digital readiness
• Transformation program management
• Data visualization and machine learning
• Natural language processing (NLP)
• M365, GCdocs, and SharePoint implementation
• Agile prototyping
HUMAN-CENTERED DESIGN
Levio applies a user-first approach to digital services, ensuring government solutions are intuitive, accessible, and aligned with real needs.
Our services include:
• Service and user experience design
• UX research and usability testing
• Content strategy and content design
• Prototyping and requirements validation
• Web renewal and performance analytics
MANAGEMENT STRATEGY AND PERFORMANCE
Levio works with public sector leaders to align strategy, optimize operations, and drive measurable outcomes through structured transformation.
Our services include:
• Business strategy and implementation planning
• Operational efficiency and process improvement
• Target operating models and concepts of operation
• Change management and organizational design
• Governance, performance, and results tracking
• Benefits realization and information management
