Skip to content
Home
Contact Us

Salesforce Mulesoft & Integrations

We integrate your Salesforce CRM with your ERP and other critical systems to create your customer 360 view.

GET THE CUSTOMER 360 VIEW BY INTEGRATING YOUR SYSTEMS

Take advantage of our integration expertise

Our teams of consultants, business analysts, functional analysts, scrum masters, developers, QA specialists, and Salesforce architects have completed hundreds of integration projects. Benefit from their business acumen and technical expertise to accelerate your business.

Top 5 integrations to the Salesforce platform

  1. ERP.
  2. Accounting system.
  3. Electronic signature application.
  4. E-commerce application.
  5. LMS / Learning Management System.

Why focus on continuous improvement for your integrations ?

As organizations grow, the number of software/SaaS applications they use increases. On average, once a company exceeds 1,000 employees, it already uses 177 applications. Customer data becomes scattered across different systems, making it increasingly difficult to have a 360-degree view of customers and their history with the organization. Without this unified view of customer data, it is impossible to create the efficient, seamless, and personalized customer experience that they expect. The solution to this problem is to integrate systems to obtain a single source of truth around which all business functions can work. This gradual integration approach can only succeed by following the principle of continuous improvement, prioritizing integrations that will bring the greatest benefits to your customers and internal teams. The flexibility of the Salesforce platform allows all organizations to undertake this journey with confidence.

How businesses use software

25%

Only 25% of business executives say their organization is efficient in sharing data (source: Forbes)

47

Organizations of 100 employees or more use on average 47 different software or SaaS (source: Better Cloud)

177

Organizations of 1000 employees or more use on average 177 different software or SaaS (source: Better Cloud)

ASK FOR A QUOTE

Contact Us

WHAT IS MULESOFT?

MuleSoft is a powerful integration platform designed to help businesses connect their applications, data, and devices within a unified infrastructure. Acquired by Salesforce in 2018, MuleSoft plays a critical role in the Salesforce ecosystem, enabling seamless integration of Salesforce solutions with other internal or external systems, whether on-premises or cloud-based.

Through its flagship solution, Anypoint Platform, MuleSoft provides robust tools for creating, managing, and securing APIs. This empowers businesses to streamline their processes, accelerate digital transformation, and deliver unified, seamless customer experiences. Below is a detailed overview of the key features and benefits of Salesforce MuleSoft.

Key Features of Salesforce MuleSoft

  • Anypoint Platform

    • Comprehensive Integration Platform: Designed to unify API development, application integration, and data management.
    • Visual Builder: Create integrations and API flows with an intuitive, no-code interface.
    • Hybrid Adaptability: Connect on-premises, cloud, or hybrid systems within a single environment.

  • API Management

    • API Creation: Build reusable APIs to facilitate connections between applications.
    • Developer Portal: Publish APIs and share them seamlessly with internal teams or external partners.
    • Built-In Security: Protect APIs with advanced security policies, such as access controls and encryption.

  • Prebuilt Connectors

    • Extensive Connector Library: Access over 200 prebuilt connectors for ERP, CRM, databases, and other SaaS services.
    • Easy Customization: Adapt existing connectors to meet your organization’s specific needs.
    • Automatic Updates: Cloud-based connectors are automatically updated to reflect API changes.

  • Data Integration

    • Data Transformation: Transform data in real-time or batch processes to meet target system requirements.
    • Enterprise Data Management: Sync large volumes of data across applications and databases.
    • Multi-Format Support: Handle various data formats, including XML, JSON, and CSV, with ease.

  • Native Salesforce Integration

    • Salesforce Connectors: Quickly integrate Salesforce solutions with third-party systems.
    • Customer Journey Management: Automate processes related to the customer journey, such as sales, marketing, and customer service interactions.
    • Prebuilt Accelerators: Jumpstart projects with ready-made templates for common Salesforce integrations.

  • Real-Time Capabilities

    • Immediate Synchronization: Transfer data in real-time between systems for an up-to-date view of operations.
    • Event Detection: Integrate triggers based on events for improved responsiveness.
    • Proactive Monitoring: Track and analyze integration flows in real-time with dynamic dashboards.

  • Governance and Security

    • Centralized Management: Oversee and enforce policies across all integrations and APIs from a single dashboard.
    • Audit and Compliance: Track changes and ensure compliance with regulations such as GDPR and HIPAA.
    • Data Protection: Use encryption and granular access controls to secure data flows.

  • Developer Productivity

    • Reusable Templates: Save development time with prebuilt and reusable workflows.
    • Integrated Testing: Validate integrations and APIs directly within the development environment.
    • Simplified Collaboration: Enhance team collaboration with tools that facilitate sharing of integration workflows.

Benefits of Salesforce MuleSoft

  • Simplified Integration
    MuleSoft removes the complexity of connecting disparate systems by providing a centralized and intuitive platform accessible to both developers and business teams.

  • Accelerated Digital Transformation
    With automation capabilities and prebuilt connectors, MuleSoft helps organizations modernize their processes more quickly.

  • Enhanced Customer Experience
    By connecting customer data across systems, MuleSoft delivers a unified, real-time view, enabling businesses to offer more personalized and efficient interactions.

  • Reduced Operational Costs
    Automation of workflows and reusable APIs significantly reduce development and maintenance costs.

  • Flexibility and Scalability
    The platform is designed to scale with business needs, whether integrating new systems or managing increased data volumes.

  • Improved Team Productivity
    Visual development tools and prebuilt templates enable technical teams to deliver integrations faster, freeing them up for strategic initiatives.

  • Strengthened Security and Compliance
    MuleSoft helps safeguard sensitive data and ensures adherence to data protection regulations with its built-in governance and security features.

  • Support for API-First Initiatives
    By adopting an API-first approach, MuleSoft allows businesses to build flexible architectures that foster innovation and agility.

  • Enhanced Team Collaboration
    Centralized API and integration management fosters better communication and coordination across departments, reducing organizational silos.

  • Measurable ROI
    By increasing operational efficiency and accelerating the deployment of technology initiatives, MuleSoft delivers a clear and tangible return on investment.

 

Salesforce MuleSoft is an essential solution for businesses seeking to streamline operations, improve customer experiences, and embrace rapid digital transformation. By connecting applications, data, and devices through a unified platform, MuleSoft enables organizations to overcome challenges related to complex integrations and maximize agility. Whether for legacy companies modernizing their infrastructure or innovative organizations adopting an API-first approach, MuleSoft provides the tools necessary to succeed.

BACK TO THE SALESFORCE PAGE

Detailing our practice.