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Agentforce in Action: Transforming Citizen Services in Kirkland

Everyone’s talking about agentic AI. The City of Kirkland is putting it into practice.
November 3, 2026

About the demo

Agentic AI is everywhere. But what does putting it into practice actually look like for an organization?

In this video, teams from the City of Kirkland, Levio and Salesforce walk through the solution they implemented, the project’s objectives, the results achieved and the lessons learned along the way.

Through a live demonstration and first-hand insights from the project, you’ll see how a municipality can use agentic AI to improve efficiency, simplify tasks and enhance the experience it delivers to citizens.

Whether you’re a manager, executive, or innovation and digital transformation leader, this webinar replay offers a real-world look at agentic AI in the municipal sector and an opportunity to assess its potential for your own organisation.

Levio as a Salesforce Partner

As a Summit-level Salesforce partner, the highest level of partnership, Levio helps clients maximise the value of Salesforce by building a 360-degree view of their customers, creating better experiences, and leveraging data and AI to personalise and optimise their value chain. Learn more.