Today’s customers are used to frictionless digital experiences in retail, entertainment, and simple transactions. They are expecting the same from their insurance products.
According to Bloomberg Media Studios
The pandemic accelerated digital transformation by 5 years in the insurance sector.
Since 2016, digital transformation is mentioned 120% more on earnings calls by U.S. public companies.
38% of insurers now recognize the benefit of artificial intelligence over business intelligence.
Property & Casualty (P&C) leverages telematics data from connected devices (IoT). Life and Group Life & Health augment experiences through live wellness information. With digital technology, there’s always room to improve your insurance products and secure a larger customer base.